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CB Department Stores Saks OFF 5th Louisville, 1155 Buck Creek Rd, Simpsonville, KY, 40067, US
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Saks OFF 5th
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Saks OFF 5th company logo

Saks OFF 5th

Louisville, 1155 Buck Creek Rd, Simpsonville, KY, 40067, US
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10:00 am - 9:00 pm
Tue
10:00 am - 9:00 pm
Wed
10:00 am - 9:00 pm
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10:00 am - 9:00 pm
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Saks OFF 5th - service - unacceptable behavior / attitude

So, what was going to be a great Christmas shopping experience turned into a sour one due to the store manager. The store manager, no wonder the place is closing is by far the most displeasing and certainly, with an attitude type of lady. So, since all sales are final, we had to try clothes on. As I was leaving the fitting room, the store manager tells me: "are you leaving the clothes like that?" Implying that besides being the shopper, I was her employee and had to do her job for her of organizing the clothes. The clothes left behind was almost all of it in hangers still because we did not try it all, my mom and me. And besides she stated that it was in the floor, which was not true at all; it was on a bench type of chair. So, I put it on the rack and when I go to complain at the cashier, she states that I was rude leaving clothes behind and if I had found it like that so that others could purchase it. Man, I did not know that I had been hired on the spot and that I was actually having to organize the store as customers like me were leaving the fitting room. Is she kidding me? The woman has zero customer service and should never be a store manager. If that is how she treats customers, working for the woman must be a true nightmare.

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