Bob Evans reviews and complaints 1
View all 592 complaintsBob Evans - customer service
My husband and I were in Louisville, KY over the weekend for the National Street Rod Reunion which brings approximately 13, 000 cars. Cars were there from all most every state in the U.S. and 4 countries. We were staying at the Courtyard Marriott next to your Bob Evans. We went over for dinner at 8:10 Saturday evening and waited to be acknowledged for approximately 5 minutes by one of two servers we could see cleaning up. No one ever said anything to us so it was obvious with closing at 9:00 p.m they were not interested in serving anyone. We have never been treated like this at a Bob Evans and was very disappointed believing they had plenty of time to serve us in 45 minutes. We left and walked to the Olive Garden. Bob Evans might want to extend their hours at this location for this truly big event since it draws approximately 50, 000 people.
Sue Marcum
[protected]
2754 Springdale Rd
Cincinnati, Ohio 45251
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