Apria Healthcare Group

I ordered by phone on 12/2/22 my c pap supplies half of my order was correct and the other supplies were wrong. I called them back to find out about sending the wrong ones back and get the correct filters & hose. I am due a refund and I haven’t received it yet! I have called customer service more than 3 times and have to speak with foreigners. They say it’s a level 2 billing and to give them 24 to 48 hours, then I will receive a email about how to obtain my refund, which I haven’t gotten yet. This is totally unacceptable their customer service sucks. I believe they are scamming me and aren’t going to refund my money. Nevertheless I won’t stop calling them and I hope to be able to speak with someone that I can understand!