WoodSprings Suites reviews and complaints 1
View all 413 complaintsWoodSprings Suites - I'm complaining about smoking fee when I don't smoke
This happened 04/22/2022, me and my husband was sleeping and a lady from the front desk came and knocked on the door and said how she told the manager how we are in the room smoking and how we have to get out because it smells like smoke, she can clearly see me and my husband just woke up. We get dressed and got to front desk and we have to pay $250 for a smoking fee after we tried to tell them we wasn’t smoking. They said pay it or get out. The lady that came to our door just stood there saying nothing.
Desired outcome: I would like an apology
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