FILE A COMPLAINT

Steak 'n Shake

103 N State Road 135, Greenwood, IN, 46142, US
Thu 10:00 am - 12:00 am Working Hours
Sun:10:00 am - 12:00 am
Mon:10:00 am - 12:00 am
Tue:10:00 am - 12:00 am
Wed:10:00 am - 12:00 am
Thu:10:00 am - 12:00 am
Fri:10:00 am - 2:00 am
Sat:10:00 am - 2:00 am

Reviews and Complaints

Steak 'n Shake verified

service

This place was bad the server hannah hall was rude smelled of marijuana over heard her talking with another worker about being a prostitute as well and about her call and paid sexyal encounter before working today and was talking about tryin to pick up clients here disgusting we left did some searching to find she is also on probation for domestic violence we wont be back in if she is employed there and will be telling everyone about how they have prostitutes handling our food she is a short blond missing a tooth and a bad attitude cant believe that your allowing violent fellons to work there

Steak 'n Shake verified

service

Our server was Chelsie and we were most definitely not greeted within 5 seconds at the door and we were most definitely not seated within 60 seconds. Then, were not greeted at our table within 1 minute. When she finally arrived (keep in mind, there's only one other table in the store), she took our order, but then never gave us our waters. After a while, she arrived with our shakes at least. I ordered a Cookie Dough shake with a base of peanut butter, but she rang in a peanut butter shake, add cookie dough, charging me extra. When I pointed out her mistake, she said "That's not how that works" and I had to show her how to ring it in on the computer. We also had to ask for spoons, napkins, and straws with our shakes. Finally, the food pops up in the window. About 5 minutes of sitting in the window, she brings it out. I ordered a Jalepeño Crunch with no Chip Mayo, and unsurprisingly, it came with Chip Mayo. I cannot provide even one positive aspect from our experience at this Steak N Shake.