Texas Roadhouse reviews and complaints 1
View all 418 complaintsTexas Roadhouse - the service
We went in today with a party of 6 and a baby. We had to wait a out 30 minutes. ( which was fine). Once we sat down the waitress seemed like she wanted to rush us to take our order. We told her we went ready yet. We ordered our appetizers and then she walked away. We had to ask for bread, we had to ask for a booster seat. She forget to take our food order for about 30 minutes. She walked over a d I told her we was ready to order a d she looked surprised like we already had. We had 2 gift cards we got for Christmas, one was for $50 and the other one was for $25. Our total bill was $140.00. When she took off the gift cards the one for $50.00 was good but the $25.00 she had only put it in for $.09. When we brought it to her attention she went and fixed it. The whole experience wasn't good. We had dirty dishes left on our table we took and cleared off ourself . The gentleman that sat down beside us said he had to wait an hour to for his food. The place was packed but the section we sat in had about 10 booths that were shut off and not being used.
I would like to speak to someone a out this. My email is [protected]@gmail.com
Thank you
Mrs. Henry
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