Menu
CB Retail Stores Dollar Tree 6340 E State St, Rockford, IL, 61108, US
Dollar Tree company logo
Dollar Tree
reviews & complaints
Dollar Tree company logo

Dollar Tree

6340 E State St, Rockford, IL, 61108, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
9:00 am - 8:00 pm
Tue
9:00 am - 8:00 pm
Wed
9:00 am - 8:00 pm
Thu
9:00 am - 8:00 pm
Fri
9:00 am - 8:00 pm
Sat
9:00 am - 8:00 pm
Sun
9:00 am - 8:00 pm
ComplaintsBoard
S
8:03 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dollar Tree - Cashier

I was at your store yesterday with both my nieces (12 and 6 years old) . Who. We're very excited to purchase some Halloween items and candy.

Until we got to your cashier, we had waited in line for a longgggggg time but he the store was busy so is what it is .

We place are basket with goodies on the belt while still waiting . When your cashier rudely says to me " get your stuff out of the basket" in not exactly kind manner.

My niece then took the basket and tipped it over on the belt . Which this was still not good enough for your cashier !

And she said I don't need to be disrespected, it's not my job to take the items out of the basket !

I don't know your company policy but if the items are in the basket or on the belt your cashiers job is not affected either way .
She still has to grab the item and scan it and place it in a bag .

My youngest started crying and we ended up walking out leaving well over $20 I bought product and went to Walmart instead .

The way we where treated was unacceptable and appalling .

I suggest you hire help that actually wants to work at your store instead of some lazy unmotivated piece of crap with an attitude .

I used to shop at your store all the time for years but won't anymore it's not your product but it sure is the people you hire that in the end will be your companies down fall.

1 clerk in a store no manager on site shame on you .

Read full review of Dollar Tree
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.