JPMorgan Chase

Hello,

I had opened a Chase College checking account on 12/30/2015 with account number-[protected] and an application for Chase Slate Credit Card.

I received a letter in my mail box a few days back stating my account has been closed.

I called the customer care the same day and after keeping me on hold and making several transfers I was told the information is currently unavailable and I would have to head to the branch.
I went to the branch on 01/20 and met Mr. Zaheer as Ms. Erica was not available.
I sent her an email for which I got no response.

I was kept waiting for half an hour after which I was told my SSN was wrongly entered and it wouldn’t verify, even though I had given my SSN Card and the banker made a copy of it too. My debit card was taken and shredded.
I was asked to open a new account all over!

I was made to go through a lot of humiliation for no fault of mine, Chase played with my dignity in closing my account without a notice.
It has caused a lot of inconvenience as i couldn’t make any transaction from 1/12.
I was to receive y tution fees from my country as it is due on 1/28.

My Chase experience has been harrowing.I am an Employee and student of University of Illinois at Chicago.I hope my issue is resolved I would prefer not to take this issue up with Student Legal Services at University of Illinois at Chicago and proceed legally but would not hesitate to if required.

I have attached required documents.

My auto was towed by ILL sheffiff's police dept and I reported this to chase asking how much I would have to pay with penalties and fees after repo and I was told by employee Jeff at # [protected] ext 10609 that I had lied regarding the circumstances of tow and I was not to get the vehicle back this is totally rediculous I have not lied about anything further more he is listening to a tow truck company who does not have the details..

Camille Fola
[protected]
[protected]@yahoo.com