Jewel-Osco reviews and complaints 3
View all 486 complaintsJewel-Osco - Premade sandwich I bought had a ant in it
I purchased a sandwich from jewels yesterday and as I was on my lunch break I was eating my sandwich in the middle of my sandwich I noticed something black on my bread and when I went to look at it it was an ant
Desired outcome: This cost me to keep throwing up and I started irritation in my throat to where I had to leave my job and go straight to the hospital was sick to my stomach
Jewel-Osco - ordered food for pick up @5pm and it was not ready until 6:15 pm
10/26/2019
Dolores Cotto pick up time was for 5:00pm.
Placed an order for 48 pieces of chicken to be picked up at 5:00pm for party and my order was not done until 6:08pm. When arriving at the store i was told by employee that my order was not ready. He asked that i wait, i explain to him that the pick up was at 5pm and it was 5:45pm and the order was not ready. I waited in line and still nothing by 6:00pm. My order was scheduled for pick up at 5pm for a party and i was late arriving with food because the order was ready at 6:08pm. No call was made from Jewel Employee to inform me that they were behind On my order. This s unexceptionable this is the reason i placed an order and the time of pick up. I'am requesting a refund of my purchase because i should of never had to wait for this purchase when i made the order a month ago. My food should of been ready by 5:pm as i requested it to be. Very unprofessional when a big business like this messes up something simple. AND IT WAS RAINING ALL DAY IN CHICAGO! Attach you will locate 2 pictures of me standing at the register waiting on my order. Picture 1 shows me waiting and it was 5:57pm the next picture shows when my order was given to me. I WANT MY REFUND BACK.
Jewel-Osco - drunk/high deli clerk
Almost every time I go to the deli at this Jewels location one of the employees is serving me drunk (I could smell the alcohol from where I stood) and with dialated pupils from some kind of hard drug maybe acid. Its unsafe for both employee and customer to have a drunk and high employee serving in the deli. The name tag on the employee read Cynthia. Shes medium height with red/black hair and I'm pretty sure she has served me and plenty other customers high. A drug test would probably be best and please address this to avoid any incidents in an already accident prone deli.
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A few things have been festering in me for a while and it is now time to let off some steam. Don't offer free products if you can't meet the commitment Milk expiration date Pharmacy Came into the Jewel to purchase Fried Chicken for dinner tonight.Giving a Voice to Consumers
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