Avis reviews and complaints 1
View all 465 complaintsAvis - Car rental
I reserved a car with Avis onp 09/01/2021, Avis charged my credit card $236.79 for a three day rental and told me to pick up my rental at 12:00 pm central time. I made it to the Avis at 214 Noth Clark & Lake in Chicago. 11:57 pm central time to pick up my reservation just to wait 30 min in line & get told I need a $250.00 deposit to rent the vehicle. I told their representative I wasn't informed of this during the reservation process & I didn't have $250.00. I was forced to cancel the reservation and Avis took my $236.79 as a cancelation fee.
Desired outcome: I want my deposit back! they're committing fraud.
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