Burger King

The last 4 times in a row that I've gone to purchase food at Burger King at 1060 Main St NW, Bourbonnais, IL they have refused to take my order. Upon telling friends & family they also have experienced the same problem. How do u expect to survive if your employees are refusinG to take orders?! U cannot! Plz hire new management, McDonald's never has this problem 1 Block away! But I prefer Burger King burgers. Plz help! This needs addressing ASAP! All new employees is what I'd recommend. Giving BK a BAD name & Reputation for sure!