Menu
Write a review
File a complaint
CB Restaurants and Dining Zaxby's 1377 E King Ave, Kingsland, GA, 31548, US
Zaxby's company logo
Zaxby's
reviews & complaints
Zaxby's company logo

Zaxby's

1377 E King Ave, Kingsland, GA, 31548, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
10:30 am - 10:00 pm
Tue
10:30 am - 10:00 pm
Wed
10:30 am - 10:00 pm
Thu
10:30 am - 10:00 pm
Fri
10:30 am - 11:00 pm
Sat
10:30 am - 10:00 pm
Sun
10:30 am - 10:00 pm
ComplaintsBoard
S
6:20 am EDT

Zaxby's - No clear indication that dining in was not an option

After I started hearing the advertisements for the southwest chicken salad, I just had to try one. I live in Kingsland Georgia so I visited the Zaxby's location at 1377 King Ave.
I ordered the southwest chicken salad and a sweet tea. I took the order and turned around to see that the dining room area was closed however, there were no signs inside or outside to indicate that. I ask the person at the counter if there was dinning inside and she stated no and that I could eat my dinner outside on the patio area. I replied to her that I was not going to eat in my car or outside in nearly ninety-degree heat. I waited to see if she was going to offer a refund and nothing so I left all of the food on the counter. I told her to keep it and I left the store. I think that I am due a refund because there was no clear indication that dining in was not an option. 08/14/2021

Desired outcome: I would like a refund.

Read full complaint
Hide full review