Menu
Write a review
File a complaint
CB Financing and Loans Cash America Pawn 1503 GA-16, Griffin, GA, 30223, US
Cash America Pawn company logo
Cash America Pawn
reviews & complaints
Cash America Pawn company logo

Cash America Pawn

1503 GA-16, Griffin, GA, 30223, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
Mon
9:00 am - 7:00 pm
Tue
9:00 am - 7:00 pm
Wed
9:00 am - 7:00 pm
Thu
9:00 am - 7:00 pm
Fri
9:00 am - 7:00 pm
Sat
9:00 am - 6:00 pm
Sun
Closed
ComplaintsBoard
H
11:57 pm EDT

Cash America Pawn - I had returned a television

I had pawned a TCL television with them on 4/22/2019 And went to get it out of pawn on 5/2/2019 with my PayPal debit card, they refused it because it was 6:45 pm and they were closing. They said I can buy a TV with my card but not get a pawn out. My wife had a stroke and does not have anything to do at home, so I bought one the same as the one I pawned a TCL smart 32" TV for $84.53 and when I tried it at their shop it did not show the lines because of the glare from the fluorescent lights. They were closed but I took it back the next morning at opening and they refused to make it good. This was the very next day, because they were closing and I had to talk to the manager. When I got there I talked to an assistant manager and she said that the manager will be in at 5 pm, which was a lie She told me they will not refund me money or give me another, or even give me my TV I have in Pawn that would have been $87.50 to get out by 5/22/2019. They refused to get me a manager to get a refund for selling junk. They told me I should have bought a warranty for $10 more for 30 day coverage, which I think is not a warranty at all. Now I am stuck with a TV with Horizontal lines across the screen, and I have a perfectly almost new TCL 32" in pawn that I tried to get out in the first place, but they would not take my card. It was a PayPal card and is supposed to help with refunds, but I have to wait another 30 days for the dispute to be investigated. We are on small budgets and can't afford to lose $84.53, when I could have my own TV back and everything would have been fine. This outfit is selling junk that don't last long after leaving the shop. A New TCL TV is only $138 at Walmart, and I would have waited till the next morning but had to work until 5pm the next day and had to go in late because they told me to talk to the manager when I called at 9:30 am on 5/3/2019.
My card last four is 5779 PayPal Prepaid, and the Shop is Cash America at 1503 W. Highway 16, Ste. B Griffin, GA 30223.
Bought on 5/1/2019 at closing, and went back the next Morning at 9:30 am and got an assistant that said to come back at 5pm to see a manager, but she lied and said that the manager was not there and he said that they will not refund or exchange it. I paid $84.53 by PayPal card Mastercard.
Herbert Lubitz 129 Peachtree street, Griffin Ga 30223
[protected]@gmail.com
[protected] or [protected]

Read full complaint
View 0 more photos
Hide full review