Menu
Write a review
File a complaint
CB Drug Store CVS 225 W Ponce de Leon Ave, Decatur, GA, 30030, US
CVS company logo
CVS
reviews & complaints
CVS company logo

CVS

225 W Ponce de Leon Ave, Decatur, GA, 30030, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
Phone number
Category
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
J
9:49 am EDT

CVS - Prescription

I have had ongoing problems with lies from CVS Pharmacy and delivery times.

On 7/13, my Dr called in a scrip for Buprenorphine. It was a day early, but by law, they can fill 5 days early..

They said it would be ready tomorrow (today) yet the recorded message said it would be ready yesterday at 12:00pm. Today I was there at 9:00 am expecting it to be ready as promised.

They made up another excuse that all controlled substances would not be ready until after 2:45. I was NEVER told this prior. This is very poor business. I am a 70 year old senior with congestive heart failure and have to walk 1/2 mile to get there and back. It is 90 degrees already. This game playing puts my life in jeopardy.

I asked the storre manager for help and they did nothing.

I am filing a civil suit for negligence;intentional infliction of emotional distress, harassment, and what ever else I can think of.

Desired outcome: I want $1000 damages and my precription NOW!!!!!

Read full complaint
Hide full review