Regions Financial reviews and complaints 1
View all 179 complaintsRegions Financial - Debit card
We were on fumes coming home and pulled into last gas station for twenty two miles. We had waited a gas was 22 cents less a gallon. We had money in account, but bank declined card despite the fact funds were in account, and overdraft protection in place. We ran card three times, but declined all three times. We got text message five minutes later down the road, card was declined to protect back because they flagged it, despite having used gas station numerous times and only 35 miles from house. When I called and asked for supervisor I was told bank will flag sometimes to protect card holder. There was no reason to flag this card and it caused great hardship for us running out of gas on a school night and what a celebration turned onto a horrible night. Bank accepted no responsibility at all, we lost hours of time and used one of our aaa calls. This should not have happened.
Desired outcome: apology, refund of used AAA
Latest Regions Financial Reviews
Debit card Victim of bank impersonation A manager speaking to a customer in a horrible manager, being lied on and receiving no help at all. Closing my card causing me to lose income and cause more hardship ATM ServicesGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!