Domino's Pizza reviews and complaints 1
View all 1462 complaintsDomino's Pizza - poor service / poor pizza
I recently tried the “new” Domino’s pizza…it was terrible. But before I could even try this terrible, toppingless pizza. It took over an hour and half to show up, cold obviously, and after 3 phone calls to the restaurant. I received the usual “it is on the way…the driver just left” BS. On the final call to restaurant I demanded some compensation and who I assume was the manager told me the actual delivery time was an hour and half. BS. To which I asked why did my online order give me a time of 25 – 30 minutes? She had no answer and repeated that I shouldn’t complain until after an hour and a half. Then she said she would cancel the order and credit my account.
Now, the manager simply lied to me to get me off the phone! She went ahead and charged me for the cold, disgusting, terrible pizza. I am so aggravated by that…I would have been happy with a discount – but she offered to cancel!
I took my complaint to Domino’s and have heard NOTHING! So much for their drive to produce the best pizza, it is terrible. Please don’t waste your money. I will never order Domino’s Pizza again
The complaint has been investigated and resolved to the customer’s satisfaction.
Latest Domino's Pizza Reviews
The service from the store located 3003 Lee Hwy. Bristol, VA. 24201 I order garlic spread and got pizza sauce. Very rude customer service I really like him to replace my food. Management Ben Sheppard and delivery driverGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
It took over two hours and half to show up. My pizza was burned and it was not what I wanted.