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CB Retail and Online Shopping Wawa 1180 US Hwy 1, Vero Beach, FL, 32960, US
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Wawa
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Wawa company logo

Wawa

1180 US Hwy 1, Vero Beach, FL, 32960, US
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4:00 am EDT

Wawa - Unprofessional and rude customer service clerk

I usually shop at Wawa every night after leaving the arcade right down the street. They are always out of something so you never know what to expect. Last night I ordered 2 burgers with 2 fries but we didnt get any fries. Only mac n cheese was available to replace them. So I go tonight and try to order club sandwich and it says only rye bread available. I politely asked Mikeria was there anything else she could make it on. She mumbled and I couldnt hear her and asked again and just waited for a reply which there was none. So I asked AGAIN and she said I told u 2 times NO! I told her I couldnt hear her with mask on and she was mumbling with an attitude. She is always mad or she doesnt like me. I asked for a manager and she pointed quickly as to say so what, nothings gonna happen. So I told the manager about it but she had already heard me telling her about her rude behavior and how it was uncalled for. She apologized and said she would mention it to the GM in the morning. I decided not to order because I dont want someone that rude and nasty for no reason to touch anything I have to eat. And the overnight crew must hate their jobs because they seem so angry and bothered by the customers they serve. The screens are always filthy with handprints and smears all over them. The mayo container had busted packets that got all over my hand one night when I reached for one and I let them know and noone cared. So I think I will be finding another spot to order food or go to on the regular because its not worth the headache and I dont want to end up getting into a fight with angry workers.

Desired outcome: Not interested

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