Panera Bread reviews and complaints 1
View all 1523 complaintsPanera Bread - Missing salad dressing
My name is Lynne Sullivan, [protected]@gmail.com. On Friday, February 23, 2024 I went through the drive at the Panera location on Thomasville Road in Tallahassee Florida. I ordered two Asian chicken salads along with drinks. Order number 1302528 purchased at 10:21.
Drove approximately 50 miles home anticipating a delicious salad. To my utter disappointment there was no salad dressing. Just a lettuce salad with very little chicken and NO salad dressing.
I contacted the store, spoke with Kell, and was told the next time I was in Tallahassee I could get two free salads. I live 50 miles, one way, and don't often get to Tallahassee. But, will I really get two free salads if I walk in and say, Kell said I get two free salads?
Claimed loss: $25.02
Desired outcome: Coupon for complimentary salads.
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