Bob Evans reviews and complaints 1
View all 592 complaintsBob Evans - manager
I ordered the shunshine skillet and it came out just as scrambled eggs and hash browns. Our server Tina took it back to the kitchen because she knew it wasn't made correctly and the cook told her it was so she brought it back and I said well I at least want cheese so she brought me a side of cold cheese. She did have the manager stop by which again said it was made correctly. I said that's not what the menu stated. We were in a hurry so I did not take her up on her offer of remaking it. Tina did an excellent job of handling the situation but the manager could use some customer service training. I brought some people for their first time and this was not the experience that will get them to return.
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