Save-A-Lot

I stay 2 mins drive of this save a lot and I have to drive 15 mins to get Adequate customer service some of the employees are rude and seem to hate their jobs I came to get cash back the cashier hassled me about and and now when I can to get cash back she now has a taped piece of paper stating no cash back sorry. Now I have to drive 15 to another save a lot because a cashier is to lazy to give cash back please address issue please