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CB Retail Stores Dollar Tree 1021 E John Sims Pkwy E, Niceville, FL, 32578, US
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Dollar Tree
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Dollar Tree

1021 E John Sims Pkwy E, Niceville, FL, 32578, US
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Dollar Tree - Customer service

Store# 4200 Niceville Florida Date 6/05/21 time 16:17 and 16:18.
Sales Associate Amber and the Assistant Manager.

I have never in my life been treated as bad as I was treated by these two. I have been a Manager and worked customer service many many years and my training taught me to never treat a customer like this.
They hollered at me really bad in front of customers and gossiped to other associates and customers, the Assistant Manager was worse. I was having problems with my card and paying, and all the Associate and Assistant Manager could do is holler at me. Dollar Tree needs to have better training on customer service. These two should not be able to continue working here with this kind of attitude. Dollar Tree will lose customers like me, if this is the way employees treat their customers.

Desired outcome: Better Customer Service Training

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