Saks Fifth Avenue

I purchased a pair of Chanel sandals, they were snug and the sales rep said they will stretch. I wore them around the house and could only tolerate them for a short time. I called the store, spoke with the rep. who said that I should take them to the local shoe repair store and they should be able to stretch them. I did and they said they would not because it could damage them. I wore them a few weeks ago for my granddaughter's graduation and on the walk back to the car after the ceremony, I had bleeding blisters. Had to stop at a local CVS to buy band aids and a pair of socks as we were going to a restaurant for lunch and I walked into the restaurant with only the socks, could not bear to slip the sandals back on. I went back to the store a few days later and spoke to a manager by the name of John who refused to help in any way because they were already used.