Radisson Hotels reviews and complaints 1
View all 146 complaintsRadisson Hotels - Radisson Miami Beach
Upon arriving to check in we and numerous others were told that the system was down and we could not check in. It had already been down for one hour. No one provided assurance it would be fixed. “I don’t know” was the response when asked what the wait time would be. No one came out proactively to speak to us, offer water, coffee anything for our inconvenience.
Desired outcome: Refund my credit card. Telling me to find another hotel is bad customer service.
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