Super 8 reviews and complaints 1
View all 572 complaintsSuper 8 - Hot tub jacuzzi was not explained to my husband
My husband and I stayed there for the night. Booked the room and it was over $150.00 for the night. We wanted the room with the hot tub jacuzzi. We went to the office and obtained the card key to our room. We had to clean the tub as it had dried shampoo in the tub. The mini fridge did not work, and the tub jets did not work. We checked out and the office person said "we had to turn the jets on to the tub." We were never told this. We literally wasted our money on what was supposed to be the perfect room for our belated wedding anniversary. We lost our food that we bought because the fridge never cooled.
This was in the Marianna Florida location.
Desired outcome: Refund Money or free night
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