WoodSprings Suites reviews and complaints 1
View all 417 complaintsWoodSprings Suites - bill/reservation
We booked this room through Expedia for a lacrosse event for my daughter. When we arrived upon checking in there were two people strung out on drugs passed out in the parking lot, a prostitute in the entryway and when we got to the room there was blood and what looked like a knife had Benny stabbed multiple times in the headboard. The floor was so sticky it was awful and the towels clearly had all still been used and never replaced. We were mortified by the bugs crawling on the walls and took videos and pictures because we were in such shock. As we did cited instantly to leave the manager at the desk told us she credited my card but I don't see this on my bill. The floor was so sticky it was awful and the towels clearly had all still been used and never replaced. We were mortified by the bugs crawling on the walls and took videos and pictures because we were in such shock. As we cited instantly to leave the manager at the desk told her she credited my card but I don't see this on my bill.
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