Wendy’s

I just want to say i'm am very disappointed and have never filed a complaint ever like this on any good site. I just sat in line at this wendy's for 1 1/2 hours and they were serving customers literally one order, one by one, at a time. After waiting I figured maybe they're making fresh fries or food in general and low and behold both of my fry orders weren't old n hard like they were old... Which makes no sense. Funny thing is i'm only here for vacation, I just thought with service like that someone just be told. If it was my business I would like to know. I mean I waiting for an hour to give you my money and got old food, smh not cool thx