Menu
Write a review
File a complaint
CB Fast Food Chains Wendy’s 6238 103rd St, Jacksonville, FL, 32210, US
Wendy’s company logo
Wendy’s
reviews & complaints
Wendy’s company logo

Wendy’s

6238 103rd St, Jacksonville, FL, 32210, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
6:30 am - -10:00 pm
Tue
6:30 am - -10:00 pm
Wed
6:30 am - -10:00 pm
Thu
6:30 am - -10:00 pm
Fri
6:30 am - -10:00 pm
Sat
6:30 am - -10:00 pm
Sun
6:30 am - -10:00 pm
ComplaintsBoard
P
3:01 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Wendy’s - Bourbon bacon hamburger

I arrived at store 1776 - Jacksonville, Florida and went through the drive through on 12/15/22 at 1:25pm. I placed my order. After receiving the order I drove to an area to eat my food. As I was eating the hamburger I chomped on something hard. I took this thing out of my mouth and found that it was a piece of plastic. The manager on duty. who I went back to see, looked at it from afar and said it looked like the end piece that is used to seal hamburger buns. Had I swallowed this piece it would have turned out to be an extremely serious situation. The manager was not helpful other than to offer that they make me a new burger. Not even an I am sorry at all. I filled a complaint with Wende's and am waiting for a response from someone. If they don't respond within 24 hour's I will take the next step for a resolution.

Desired outcome: Investigate this issue and provide a resolution that is acceptable to me.

Read full complaint
View 0 more photos
Hide full review