Red Roof Inn reviews and complaints 1
View all 505 complaintsRed Roof Inn - very poor customer service.
We had a group of 8 we had 2 rooms side by side. We were going in and out of both rooms. Some time while we were going back and forth someone stole 730.00 in all from 3 of our ladies. We called the police to report it so they could check the camera footage. The front desk staff did not want to cooperate with the police. As we were pleading our case to the front desk staff they were smerking at us almost laughing. I had him call the owner who he would not let us talk to. To let him know of the situation. The owner told the front desk staff to cooperate with the police. I would not stay at this location. If you have no other choice and have to. Sleep with your money or lock it up in a safe place in your car.
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