Fidelity Warranty Services

Purchased a 2017 Ram 1500 back in November 2017. Purchased a Platinum Extended Warranty. Was informed by dealership that it would not take effect until the 3 year/36, 000 mile bumper to bumper expired. Well, that is not true. We traded in our 2017 on a 2020 and cancelled our warranty to get a refund because we were still under our bumper to bumper at 24, 000. Received a refund after going through previous dealership. They refunded less than 1/2 as I was informed this morning that the warranty started the moment we purchased the vehicle. Seriously? Well, I will no longer finance through the dealership. I will make sure that I go back through my Credit Union. I have purchased several vehicles and anytime that I traded in, my warranty was refunded if I still fell under the 3/36 or it was pro-rated. Never pro-rated from the get go. It is a RIP OFF. Do not buy it. Anyway they can keep your money they will.