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CB Drug Store Rite Aid 263 South Main Street, Newark, DE, 19711, US
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Rite Aid
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Rite Aid

263 South Main Street, Newark, DE, 19711, US
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1 complaint
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9:00 am - 9:00 pm
Tue
9:00 am - 9:00 pm
Wed
9:00 am - 9:00 pm
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9:00 am - 6:00 pm
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1:50 pm EDT
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Rite Aid - kim brooks is a very rude pharmacist

I went in to the Rite Aid pharmacy on 263 Elkton Rd. In Newark Delaware on July 1st 2015. They took the prescription and said it would be ready in 10-15 minutes. I started to shop while waiting. I came back 15 minutes later to be told it was a day too early. When I asked if they knew what date I filled it on, they said June 6th which was not correct. It was really filled on June 4th. I told them that it was filled on the fourth and no the sixth and they immediately got defensive. I was asking how many days was considered early and they told me 28 days. Than the lady named Kim Brooks got an attitude with me and told me that if I wanted, they could just wait until the fourth to fill it instead of the second in a very degrading way! When I told her I could take it somewhere else, she replied "You sure can." I asked for her name and she have me a fake name "Tracy" and when I was speaking to the manager he said her name was Not Tracy, it was Kim. They must not want my buisness very much! I do not know why this lady was being condescending and have never been talked to like that from an employee of anywhere before. I am a very nice person and said nothing for her to talk to me that way. Kim Brooks should not be working in that pharmacy because she obviously hates her job and I will never be going back to a rite aid again. As I was leaving, I quickly realized why I was the only person in that Rite Aid and there's never anyone in there!

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say it as it is
Bolton, CA
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Jul 04, 2015 2:53 pm EDT

You are right they do not want your business. When a grown up lady acts like she is still a toddler they basically do not want your business. Why ask when a question you already knew the answer to? You want respect stop behaving like you are three years old. You cannot finish what you start.