Rite Aid reviews and complaints 1
View all 478 complaintsRite Aid - kim brooks is a very rude pharmacist
I went in to the Rite Aid pharmacy on 263 Elkton Rd. In Newark Delaware on July 1st 2015. They took the prescription and said it would be ready in 10-15 minutes. I started to shop while waiting. I came back 15 minutes later to be told it was a day too early. When I asked if they knew what date I filled it on, they said June 6th which was not correct. It was really filled on June 4th. I told them that it was filled on the fourth and no the sixth and they immediately got defensive. I was asking how many days was considered early and they told me 28 days. Than the lady named Kim Brooks got an attitude with me and told me that if I wanted, they could just wait until the fourth to fill it instead of the second in a very degrading way! When I told her I could take it somewhere else, she replied "You sure can." I asked for her name and she have me a fake name "Tracy" and when I was speaking to the manager he said her name was Not Tracy, it was Kim. They must not want my buisness very much! I do not know why this lady was being condescending and have never been talked to like that from an employee of anywhere before. I am a very nice person and said nothing for her to talk to me that way. Kim Brooks should not be working in that pharmacy because she obviously hates her job and I will never be going back to a rite aid again. As I was leaving, I quickly realized why I was the only person in that Rite Aid and there's never anyone in there!
You are right they do not want your business. When a grown up lady acts like she is still a toddler they basically do not want your business. Why ask when a question you already knew the answer to? You want respect stop behaving like you are three years old. You cannot finish what you start.