McDonald's reviews and complaints 1
View all 2864 complaintsMcDonald's - numerous
The first issue - is the dipping sauces for chicken products. I would like all McDonald's employee's to make up their minds as to whether they are going to charge you extra or give them away. There isn't any sign that says they charge (at the drive thru). Last night I went thru the drive thru and I ordered the new angus meal, and 2 crispy chicken, honey mustard snack wraps for my daughter, and I asked for one sweet and sour and one honey mustard and she said that will be 20 cents for each, and I said, I ordered the chicken snack wraps, she said its only for chicken nugget meals. I told her that they need to make up their minds, and either give the things away or charge and to stop doing it different every time. The next time I go, I will take 2 large tupperware containers and fill them up with both sauces, and maybe one for the ketchup too. I think it is unfair that you have to pay for sauces in the drive thru and not inside. AND, as I said, I ordered one of the new ridiculously delicious angus burger meals, and it was one of the worst sandwiches I have ever had. 1, it was not cooked done, 2, it was cold, 3, the cheese was on the wrapper and not on the sandwich, 4, the onions smelled like they had been cut days ago, 5, it was dry and chewy. I will not ever order one again. For the price they charge you would think it would be better. Interestingly enough, I was at the Wal-Mart in Georgetown, DE and bought a box of angus burgers, 6 to the box for $6 even and they were the best, no comparison to the horrible angus burger at McD's. ALSO, as I was waiting for my order last nite I asked the woman if the fry's were fresh, she said just pulling them out now. She lied. they were limp, brown and cold. GROSS. Think I will just stick with the walmart frozen angus burgers from now on. You know, you would think that after being in business for as long as they have, that they could have gotten it together by now. What's next for McD's - charging for each package of salt/pepper, ketchup, napkins and straws. HAHAHA
The complaint has been investigated and resolved to the customer’s satisfaction.
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hahah honestly this is totally your fault for going to a McDonalds... If you hate it so much don't come back.. But people like you come there everyday anyway... And that $3.99 pays the employees who make $7.25 if they are lucky and put up with your bull every day... Give them a break... Yes they can come off rude.. but when you have horrible supervisers, a stressed management team... and a growing list of problems you'd be rude too... If you wanna complain... complain about the people who run these places... not the ones who work there...
from a former employeee...