Regus reviews and complaints 1
View all 729 complaints
Replied
Regus - Covid 19 cases have gone up 12and no one clients cannot go in also
The cleaning crew has been chopped to only a few floors and the 11th floor is not cleaning upstairs I am a formal patient and I know what goes in. Also parking lot is awful it pours when it rains inside and the potholes in that parking. You need to send someone to look at the building. Also, the dishwasher when the night people put in dirty dishes the day people put them do not know and put them away. Also, there are rooms that get too cold it gets very cold. Also, you spend too much money on a coffee machine to make money and people hated it you are losing on that go back to the other way. So either change or I put myself on the Regus suck list. Do not charge for parking and or drop rent a big more because of the charges people will not come.
Desired outcome: Change the healthing hire more people fix the dishwasher and get rid of thatmachine and go look at this building and make changes
The complaint has been investigated and resolved to the customer's satisfaction.
Thank you for raising these concerns however, I couldn’t identify you as a customer and couldn’t understand which location you’re referring to. So that I can investigate and address issues, please can you urgently email me at Sandra.melody@regus.com?
At Regus the maintenance and cleaning of our facilities are very important, and we can assure you of our highest standards. I’d really want to take action as soon as possible so appreciate your quick response to my email.
Thank you again,
Sandra Melody
Head of Customer Services
We have received your comment. Thank you!