Dollar Tree reviews and complaints 1
View all 2963 complaintsDollar Tree - return policy
I bought some Christmas items on December 3, 2018. On December 17, I was trying to exchange some items but the store manager refused to accept the items. She said that all Christmas items purchased between November 13-December 31 (approximately) are not allowed for returns as it shows on the receipt. I showed her my receipt and she is correct about no returns, but it did not say anything about exchanging, especially when the items were never used or opened. I think they are in violation of my rights as a consumer. Thank you.
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I just had the same issue. I agree - no returns but the policy doesn’t say anything about exchanges. I was trying to exchange something I bought THE SAME DAY. Ridiculous.