This happened before. I am a loyal player, have played for years Its come to a point that I cannot deal with this anymore, There's always a problem whether it be a CC issue marketing lost coins, Im 70 and cannot do it its becoming a health issue when I lose sleep over this.
I bought a coin package, I no sooner accepted the hourly bonus and boom, another screen with the same dollar amount but 20k more coins. So of course I emailed CS immediately to explain, its almost day 3 of emails and back and forth because no one would credit me..After all this aggravation I don 't want to deal with them anymore, I am so turned off and tired of doing that now I dont want anything to do with this. All I am asking for is to credit me and I will disconnect myself permanently. So for 2 days I have been explaining myself and now Im told that the extra coins were credited to my account. They made me hate this game, now they want me to play, I cant I am so angry and tired of this. Last week my computer states, Not secure so I emailed them and all they said was I can promise you that I am secured, never fix or checked to see why. I can go on and on but I wont. I hope that someone will help, I was also told to contact the developer. Do you believe this. Im suppose to do there work... I really cant. Please help me I need it or tell me who I can speak to...I have all emails that I can send. Unethical behavior as far as Im concerned. They make me feel like I'm making all this up, why would anybody go through this. They made there bed and now I'm done After days of arguing now they credit me coins, I dont want them all I want is to credit my account take all coins back they were never used and I will gladley go away...Thank you .[protected]@verizon.net
Hit it rich is the game
My wife found two fraudulent charges against our checking account from Zynga. One for $1 and the other for $75.
Neither one of us have ever played any of their games, either on our iPhones or on Facebook.
I've been trying to contact their fraud and billing line all day and they do not pick up the phone.