Goodyear reviews and complaints 1
View all 132 complaintsGoodyear - installation of new continental tire
Purchased new Continental tire for my 2014 Escape - Tire was installed on 6.10.2015. I drove vehicle 10 days and noticed a noise in the tire. Took to Mossy Ford(my repair facility)-they found one lug nut missing and all others loose. They repaired it. I went back to the Goodyear dealer that installed the tire and showed them what they had done. The manager reimbursed me for my repairs at Mossy Ford and said that was all he could do till be contacted "corporate". I told him that was not sufficient as his employee's negligence could have caused my injury or death. Three days later he "area manager" called me and offered me a $50 store discount and I told him that wasn't satisfactory and he said that was all he would do. I am not satisfied that they are aware how dangerous the situation was and I request that they reimburse me for the tire so I forget ever going to their store.
We have received your comment. Thank you!