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Mediacom - Service
I placed a order for internet on the 26th of July and had an appointment the next day they told me that the line needed to be buried and connected to the pole and I am still wait for them to come back and finish the job we had to install our own stuff and bury the line cause the technician left but charged me 158.00 for service and still no service
Desired outcome: Not be charged for service for at least 6 month then half the price
Resolved
The complaint has been investigated and resolved to the customer's satisfaction.
Mediacom customer support contacts
Thank you for reaching out to us, Kimberly. I am sorry that you were having this issue when you set up your service. If you are still experiencing this problem or any others, please send us an email at totalcare@mediacomcc.com and we will be happy to assist you.
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