Ramada reviews and complaints 1
View all 281 complaintsRamada - the rooms smelled extremely bad, especially smokey.
We booked a room for 3 nights (July 4-7, 2019). The room the clerk assigned to us smelled so bad it smelled like someone had just smoked in it. We asked for a different room and it also smelled like someone had smoked in it. But we decided to try and deal with it. By the morning, my husband who has asthma was coughing so bad he could hardly breathe and had been up all night. I told the clerk we could not stay there anymore. He did refund us the two nights we were not able to stay. My complaint is that the room was advertised as non-smoking but I don't see how that is possible when they clearly smell like someone had smoked in them. Also, there were ash trays 2 feet from the doors of the rooms. Clearly people smoked outside the rooms and if the doors were left open the smoke just goes inside. I think this is a violation as you are not supposed to smoke within 20 feet of a building. Very disappointed.
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