Massage Envy

My name is William Clark. I'm a former member. I had prepaid for a month in advance on a service that I thought was cancelled. I tried to get my money back but no apparently they don't have that service. I went to the location in Moreno Valley California. I missed an appointment and they stole 30 dollars of the remanding 60 dollars for me not calling and cancelling. I wasn't told about the fee. I want my refund for my whole 60 minute massage, without the absurd 30 fee for working instead of being able to make the appointment.

William Clark
[protected]
William.[protected]@yahoo.com