Living Spaces Furniture

60 days ago, we purchased a sectional sofa from Living Spaces. We recently noticed that the seat in one of the pieces started to break down. Living Spaces sent a technician who deemed that it needed to be replaced. We are now scheduled to have a replacement dropped off, but Living Spaces refuses to take away the broken piece. I find it hard to believe that I am going to have to pay someone to dispose of their broken furniture this close to the purchase. Terrible customer service.