Regal Cinemas reviews and complaints 1
View all 171 complaintsRegal Cinemas - Disruptive teenagers who didn’t pay to see movie in VIP
Good evening,
Yesterday, my family and I paid to see ‘The shift’ at the Irvine spectrum Regal VIP theater 8 at 3.55 pm.
We paid $66 for 3 seats.
There were only 4 other people in the theater and as the movie began, 3 young teens entered and then made nuisances of themselves - playing with the chair mechanics, making rude remarks, and being loud and throwing food around. I asked them to please quiet down but they continued to spoil the movie for everyone.
When we exited, they were standing with a young man working for regal and it seemed he appeared to be the older sibling of one of the boys. We are pretty sure they didn’t pay to see the movie and had the impression they were looking for a quiet theater to misbehave in.
Please can you ensure only people with tickets are allowed into the VIP experience and maybe have staff police it if there is a request?
$66 is a lot of money for a ruined experience. Thanks!
Desired outcome: More staff in the theater to ensure etiquette especially in light of unsupervised misbehaving people. Checking tickets and only allowing paid patrons into the theater.
Latest Regal Cinemas Reviews
Cloudflare lock out? Unlimited plan Regal unlimited pass Summerville, SC Disruptive teenagers who didn’t pay to see movie in VIPGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!