Menu
Write a review
File a complaint
CB Retail Stores Walgreens 401 N Azusa Ave, Covina, CA, 91722, US
Walgreens company logo
Walgreens
reviews & complaints
Walgreens company logo

Walgreens

401 N Azusa Ave, Covina, CA, 91722, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
8:00 am - 10:00 pm
Tue
8:00 am - 10:00 pm
Wed
8:00 am - 10:00 pm
Thu
8:00 am - 10:00 pm
Fri
8:00 am - 10:00 pm
Sat
8:00 am - 10:00 pm
Sun
8:00 am - 10:00 pm
ComplaintsBoard
P
11:28 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Walgreens - staff attitude

Today, I was taking my antibiotic and noticed that that one tablet was smaller than the other in my prescription bottle.
I put it in a plastic bag and took it and the prescription bottle to the pharmacy.
The odd pill DID come out of my latest prescription. She was slow to accept my explanation.
The clerk took the tablet in the plastic bag back to someone - I assume the pharmacist. The clerk
came back telling me that the pill in the plastic bag, I had been prescribed before. almost as if I
had taken the 'old' pill from before (and I don't recall having that med before ) I am so upset, I
was nearly in tears waiting for them to make their decision. I am SO concerned about the infection I have in my toe.
I've been Doctoring for it for a few months and I certainly would not play any
games, bringing in an odd pill. The clerk did bring back my bottle, saying there was a correct
pill put in the bottle. NO apology - I certainly felt awful - like they didn't believe me. WHY
would I do such a stupid thing, drive over to Walgreens to get a pill - I just wanted the right
one. IF the medicine wasn't so expensive, I wouldn't have gone to that effort. I could have
waited until I got a refill and do it a day or so before I ran out.
I think it's time to find another pharmacy. NOT hard to locate- there are so many around.
I know, it's 'only' one tablet, but their attitude was anything but nice. AS if I was the
one that did the mix-up. The odd pill had a chip off the corner. I am unable to read what all
is on there. What I can make out is WATSO, I would imagine it is WATSON, as I've had
that name before and under the WATSO - is 349
Thank you

Read full complaint and 1 comment
Hide full review
1 comment
Add a comment
T
T
time to switch
Mason, US
Send a message
Jul 23, 2014 2:51 am EDT

i tried to get a prescription filled today and person ask if my doctor knew i was getting this pain med filled as blood is running out of the side of my mouth from getting a tooth pulled and did the same thing on April 1 when i broke my leg don't believe i will be returning any time soon