CB Restaurants and Dining Freddy’s 3725 W Orange Grove Rd, Tucson, AZ, 85741, US
Freddy’s company logo
reviews & complaints
Freddy’s company logo


3725 W Orange Grove Rd, Tucson, AZ, 85741, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
10:30 am - 10:00 pm
10:30 am - 10:00 pm
10:30 am - 10:00 pm
10:30 am - 10:00 pm
10:30 am - 11:00 pm
10:30 am - 11:00 pm
10:30 am - 10:00 pm
11:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Freddy’s - A Freddy's Store sub-par and reward points missing

This store has become a bit of a mess. The music has been completely out for a couple months. The Ketchup dispensers have been replaced with packets. The frozen custard was flowing out of the machines and filling up the overflow areas. it seems like no one has any idea what's going on here. The print is so light on the receipts that it's almost impossible to read. This used to be an enjoyable restaurant to visit but it seems to have fallen off the wagon.

I had over 16,000 rewards points on my Freddy's app and one day when I was trying to add a receipt number it all of a sudden started me all over again as if I was a new person on the app. Previous points were gone

On my new app I have a mere 161 rewards points.

Name: Edward Alsobrooks, [protected] email [protected]

Desired outcome: I would like to see this store become a good store again. I would like my previous points restored Thank you.

Read full review of Freddy’s
Hide full review

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.