EyeMart Express reviews and complaints 1
View all 114 complaintsEyeMart Express - Bad customer service
July 31, 2001
Approximately 2:30 ish
I walked into Eye mart express to get my glasses tightened and to get a refill on my eyeglass solution. I also told the lady who was waiting on me, whose name is Shonda that I wanted to look at the sunglasses. There was a white lady I'm sorry I didn't get her name asked me if I had any questions. I asked her could I get a quote as to how much it would cost to get my prescription put in the sunglasses. She looked up my information since I'm a returning customer and said "oh yeah you can't see" I said"I can't believe you said that to me" she said"well you cant". I really took offense to that because I know I have a strong prescription, I didn't need her to make a mockery of me or my vision.
Desired outcome: Address the issue
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