CenturyLink

I have been with Centurylink for 4 years. I have paid for 10 Mbps and have received 1.2 Mbps.

I've been told that's ok because i'm paying for up to 10 Mbps. I have never even gotten close to that.

They say in my area that's as good as it gets and they can't do anything about it.

Why do I have pay for something I have never gotten. I live 3/4 of a mile from the city limits where the service is 10 Mbps.