Days Inn

I checked in to Days Inn on April 28th and two days into my trip I was extremely dissapointed. There was absolutely NO hot water so taking a shower was near impossible.. Late in the evening on the 29th I was standing near the towel rack when it completely fell out of the wall and caused me a sprainef ankle along with many other injuries. Pictures of this incident are enclosed. My number is. [protected] and my name is Chanen Lewis. I look forward to hearing from you guys to resolve these issues. Thank you in advanced!