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CB Medical Services and Facilities American Family Care 1652 Montclair Rd, Birmingham, AL, 35210, US
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American Family Care
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American Family Care company logo

American Family Care

1652 Montclair Rd, Birmingham, AL, 35210, US
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1 complaint
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Working hours
Mon
8:00 am - 6:00 pm
Tue
8:00 am - 6:00 pm
Wed
8:00 am - 6:00 pm
Thu
8:00 am - 6:00 pm
Fri
8:00 am - 6:00 pm
Sat
8:00 am - 6:00 pm
Sun
8:00 am - 6:00 pm
ComplaintsBoard
A
1:19 pm EST

American Family Care - employee at front desk who was very unprofessional and rude!

There is a young black lady who is at the front desk who had long braids in her hair today who is extremely rude and unprofessional. She should find another place of employment because she absolutely does not know how to control her anger and is very rude. She got agressive with me when I asked her a question and kept repeating herself and acting like she could not hear me and raising her voice. She also got up to go ask the doctor for the response to my question and when she got up she stomped off like a 2 year old. She wad talking under her breath and complaining when she returned. This is really sad and unexceptable for an adult working in a professional manner for act like this. She needs to learn how to control herself in a professional setting with the public. I will not ever return to this location and they will never get my time or money again. Learn how to treat your patients and it starts with the people at the front desk who are the frontline of your business. I have never had a bad experience with this location before and have been going there for years also everyone else there on today were very professional. Learn how to leave your personal problems at home before you come to work!

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