Urban Outfitters — shocking refund process and useless customer service
Shocking return process - I have returned a pants back in mid Sept 2019.
Still I didn't receive any refund.
I have contacted the useless Customer Support team .
I have exchanged today at least 6 email with the Customer Service only to be asked again what my order number was and what I have returned.
Mind you, I have emailed screenshots with the tracking .
I used to buy regularly from UO online store, until today.
No more, bye UO.
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