CB Mail and Package Delivery The UPS Store Complaints #282-301

The UPS Store review: no receipt ( 1 comment)

rjcinma of Manchester, US

Aug 28, 2015 9:35 pm UTC

On 8.28.2015, I brought two boxes into the UPS store in Methuen, Massachusetts with prepaid return labels on the boxes. The clerk (Barry) said "you're all set", as I placed the boxes on the counter. I said, "could I have a receipt"- Barry replied "no, we don't give receipts." Incredible!

I'm going to leave over $1000 worth of merchandise that I'm returning with a UPS clerk and walk out without any proof that I dropped off the boxes. At every other UPS store that I have been to, I am always asked whether I would like a receipt.

I informed Barry that I have dropped off literally hundreds of packages at UPS over the years and have always gotten a receipt. If this guy owns the franchise he should be ejected from the franchise system, If he is an employee he should be fired. Hopefully, UPS corporate does something about this person who gives the entire UPS brand a black eye.

I will never go back to the UPS store in Methuen, MA. I will drop the boxes off at the UPS store in Andover, MA where I always get a receipt.

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Living hell survivor

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Living hell survivor of US

Sep 06, 2015 10:25 pm UTC

Verified customer

Dear mentally challenged person...your tracking number is your receipt... U can following packages all the way to its destination and even see who actually signed for them.

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