Yelp.com review: Red Alert

My administrative and contractual ordeal commenced on March 25, 2025, the date on which a bank transfer was executed in favor of Genepro in the amount of $12,482.10, intended for the acquisition of 360 units of Genepro Gen 3 protein.

As of today, December 11, 2025, nine months following the initial disbursement, and after having sent a total of 107 emails, including 19 directed to your legal department, the situation of non-compliance persists.

We have exhausted all possible resolution channels. My legal representatives have submitted multiple communications, including a transactional proposal that contemplated the partial refund of 50% of the funds, yet we have received no response whatsoever from your organization.

I have rigorously complied with all requests from Genepro. Initially, I was instructed that the product could be marketed through Amazon, which proved impossible to execute. Subsequently, I acceded to the request to remove a previously published review on this platform, based on the explicit commitment that the product shipment would proceed. I was advised that sales on Walmart, where the product was already listed and for which labels had been remitted by me, were feasible. However, a unilateral change in packaging was effected, which I accepted, and even then, the product was never shipped to Walmart. We requested the merchandise be sent to a preparation center to facilitate direct sale, a request that also failed to elicit a response. The formal proposal to accept a 50% loss on the investment in exchange for the recovery of the remaining 50% was similarly disregarded.

Given the persistent lack of willingness to resolve the dispute, I engaged the services of a law firm to exert legal pressure, without achieving any results. A visit to the company's supposed "offices" in North Carolina revealed that the address corresponds to a coworking space with no Genepro personnel present.

In definitive terms, the current situation constitutes a clear Red Alert. These facts suggest that delaying tactics are being employed with the objective of evading contractual fulfillment and unlawfully retaining my funds. I am aware that it is common practice for your company to respond to these communications by denying the facts; nevertheless, I possess all the documentary evidence and proof supporting this statement, which have been delivered to my attorneys to initiate the corresponding legal action.