I received a flyer for free hearing aid test & free trial period. I scheduled appointment and got tested, after testing they went over the advantages of the hearing aids. They then required me to give them a deposit of $515 to try the hearing aids for 30 days. After 30 days I returned them as they were not any better than the ones I had. I asked for the refund of my deposit. They did NOT GIVE IT TO ME. They said there was a "fitting fee" and that the fee was disclosed in the agreement I signed. I don't recall a $515 "fitting fee" in the agreement. (if it was even there). In any event I believe $515 for a "fitting fee" is EXTREAMLY EXCESSIVE ! Make sure you read all the fine print. No refund at this time. HEARING TRIALS ARE NOT FREE ! read less
Country of complaint: United States